Call 1800 10 10 22 for Roadside Assistance 24 hours a day, 7 days a week, Australia-wide
1800 10 10 22
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FAQs

Need quick answers to your roadside assistance questions?

I have a membership and I need roadside assistance. Who shall I contact?

Please call our Roadside Assistance Team on 1800 10 10 22. Our lines are open 24 hours a day, 7 days a week.

I don’t have a membership and I need roadside assistance. What shall I do?

Unfortunately, we cannot provide roadside assistance if you do not have an existing membership.

I have sold my vehicle that had a membership. What are my options?

A. We can transfer your membership to another vehicle. Please review the Terms and Conditions for full details. You can access the Change of Nominated vehicle form here.

B. If your Roadside Assistance is attached to a warranty, both the Warranty and the Roadside Assistance benefits can be transferred to the new vehicle owner. Please refer to the Terms and Conditions for further details.

I was advised to claim reimbursement. What shall I do?

You can access the Reimbursement form here.

What happens when my membership expires?

If you have a car or motorcycle roadside assistance membership, we will send you a renewal invitation two weeks before the expiry of your initial membership. You can then renew your membership easily online via our Renewal Portal.

If you have a caravan or motorhome roadside assistance membership, this cannot be renewed. 

I want to change some details and information about my membership. What should I do?

Kindly contact us here so we can amend your details.

Peace Of Mind On Every Journey